23Jun 2014

Causes of conflict You would be fortunate to get through a career as a manager of volunteers without occasionally encountering conflict between the people you work with. Psychologists Art Bell and Brett Hart suggest that it is easier to choose an appropriate response to dealing with conflicts or difficulties if you have first worked out […]

29Jul 2013

Managers who can lead effectively create a positive working climate and learning culture, which in turn leads to high quality individual and organisational performance. Leaders inspire and motivate others to follow them towards a vision, rather than commanding them to do things For managers of volunteers, it is particularly important to develop strong leadership skills. […]

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