01Nov 2013

A business case clearly sets out the reasoning for initiating a project or service, with the aim of convincing a decision maker to take action. You might want senior management commitment to a new volunteering initiative, resources to fund an additional staff post; or investment in training and development for existing staff or volunteers. To […]

29Jul 2013

Managers who can lead effectively create a positive working climate and learning culture, which in turn leads to high quality individual and organisational performance. Leaders inspire and motivate others to follow them towards a vision, rather than commanding them to do things For managers of volunteers, it is particularly important to develop strong leadership skills. […]

02May 2013

What does success look like from where you’re sitting? This was a question raised by Catherine Johnstone, CEO of the Samaritans, at the Surrender, Survive or Succeed conference in Guildford in April. Catherine was talking about the need to get input from all your stakeholders when planning for change. The Samaritans is a huge national […]