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What have you learnt about engaging volunteers, over the past 18 months? We recently spoke with Roy Bustin, Volunteer Co-ordinator for the East Midlands region of Diabetes UK. Roy has been successful in both recruiting new volunteers, and increasing volunteer engagement during the Covid-19 period. In this interview Roy shares some of his learning from the experience. A […]

Do managers really need coaching skills? Or are they just a “nice to have”? Before answering, I’d like to talk briefly about what coaching is. If you’re already very familiar with coaching, please bear with me. My experience in training courses is that not everyone means the same thing by the word coaching. So what […]

As a great manager, you need to create and maintain an environment where people feel motivated and inspired to do their best work. In other words, you need to become a leader. So leadership starts with you. The qualities and behaviours you demonstrate will have a big impact on the people that you work with. And the first question […]

Success in recruiting volunteers and growing your team is usually considered a positive development, and indeed it is. But it can throw up new challenges too. The increase in volunteer numbers isn’t always supported by additional hours in the volunteer manager’s day! A common frustration amongst volunteer managers is that it is difficult to provide […]