For managers who need to motivate and inspire people to achieve results. Stretch yourself with our exciting ILM leadership and management programmes.
Find out about leadership & management training.For managers who need to motivate and inspire people to achieve results. Stretch yourself with our exciting ILM leadership and management programmes.
Find out about leadership & management training.For people who support volunteers, as all or part of their role. Gain a specialist qualification with the ILM Level 3 Award in Management of Volunteers.
Find out about volunteer management training.Coaching is a powerful way to help others be more effective. Gain an ILM Level 3 Coaching Certificate.
Find out about ILM coach trainingMay I just say again how wonderful this course has been. The best I have been on! The dynamic of the attendees this year was fab and the closed door discussions so helpful. Thank you.
The tutors found interesting ways of tying in the course activities with the subject matter. Everybody was given an opportunity to participate – there was no pressure to interact, it just felt very natural. Maggie and Felicity allowed the group to get to know each other, and they also got to know us. The tutors supported us very well with our work-based assignments. They were always available if I wanted to bounce ideas off them, there was a clear time-frame, and the guidance during the final stages was really useful.
I highly recommend the Volunteer Management course as it provided such a comprehensive grounding in all the elements it takes to become a good manager of volunteers. It was a unique course that worked brilliantly on several levels, providing a detailed background to management theory, embedding that theory through relevant real life examples and enabling us to apply the skills and knowledge that we had gained to our own projects and jobs.
Maggie and Felicity have a wonderful approach to training – they are clear in their delivery, current in their examples, knowledgeable about the topics covered and interested in each member of the group.
To be honest I was really surprised that I gained so much knowledge and skills from the training course, as I assumed that I already knew most of the content covered. I soon realized that I not only had crucial gaps in my knowledge but also that there are multiple ways of approaching any one subject area. Not only was I learning from my colleagues but the wealth of experience and knowledge of both trainers was a huge learning opportunity for us all.
It was fantastic to tap into the wealth of knowledge on volunteer management and volunteering that Felicity and Maggie possess but by far the best bit of the course for me was the energy and enthusiasm they have for their subject and their ability to inject this into all their students.
Maggie and Felicity have a wealth of knowledge and experience and delivered all necessary elements to enable a comprehensive understanding of good volunteer management, excellently supported by handouts and other literature.
The course was both enjoyable and useful. The training sessions were a great blend of discussion, listening, writing, moving around occasionally, and were paced well. It felt like everyone bonded, especially as Felicity and Maggie were very good at ensuring people had time to ask questions, to share personal experiences and to work with different people by mixing us up for the various breakout activities. I feel that the course has energised me to improve our volunteer programme and I would certainly recommend it.
What have you learnt about engaging volunteers, over the past 18 months? We recently spoke with Roy Bustin, Volunteer Co-ordinator for the East Midlands region of Diabetes UK. Roy has been successful in both recruiting new volunteers, and increasing volunteer engagement during the Covid-19 period. In this interview Roy shares some of his learning from the experience. A […]
How do you like to learn? Do you learn best from reading about theories and “how to” advice? Or do you learn best through the process of doing. And then reflecting on what you did, what happened, and what might be going on under the surface, that you could learn from, and apply to the […]